When researching companies that provide a professional moving service, you should always ask for references, not only from recent customers but also those from the past. That way, you get a more realistic view of a company’s level of professionalism and performance. Also get reviews from multiple sources, making it easier for you to separate the good from the bad. The goal is to find a company that provides excellent service at a competitive price.

• Research Reputable Review Sites – It is imperative that you get insight from only well-respected review sites, including the Better Business Bureau, Yelp and Google. The great thing about these two sites is that you get to see reviews, whether positive or negative. However, you might want to avoid other smaller directories and websites. For instance, Yelp and Google have special algorithms which remove suspicious reviews or blackhat marketing. On some smaller review sites, people can say whatever they want, whether verified or not. Therefore, stick with reputable sources when searching for reviews on various moving and storage companies.
• Ask Your Real Estate Agent for Recommendations – An excellent way to determine the value of one professional moving service over another is by asking your real estate agent for suggestions. As experts in the area of moving, real estate agents have a wealth of information that will help you select the best moving company for your needs.
• Over-the-Top Positive Reviews – A common mistake that many people make when searching for a professional moving service is choosing a company because it has a five start rating or a significant number of positive reviews. Although finding good reviews is important, when the amount is significantly higher for one particular moving company compared to others, you need to question why. There is a good chance that companies with a lot of positive reviews have posted false information as a way of swaying people to hire them. It is good to shoot for a company with a mixed bag of reviews with anywhere from a 3.5 – 4.5 star rating.
• Overly Wordy Reviews – The same goes for reviews that contain a tremendous amount of words. Typically, people who leave reviews, whether positive or negative, get to the point quickly. Therefore, consider reviews that are overly wordy as a red flag.
• Remain Subjective – While you want to read reviews about a professional moving service, always remain subjective. That means to take them with a grain of salt and follow your gut instinct. As mentioned, rely on multiple sources so that you get a clearer picture of the quality of service provided.