Unfortunately for the inexperienced mover, there are a lot of companies out there that will try to scam you. These scam moving companies rely on vague agreements, complicated terms, bad moving company quotes, and poor customer interaction to scam people out of their hard-earned money. Here are some red flags to look out for so you can avoid scam moving companies.
If the moving company you are looking at does not offer moving insurance, immediately look elsewhere. Not offering moving insurance is the number one sign of a moving scam. Moving companies in the US are required by law to offer at least 2 kinds of insurance to customers. So if a company does not have any info about insurance on its webpage, look elsewhere.
Any reputable and legitimate moving company will send a representative to your house to do an in-person moving quote. If a company tries to perform moving company quotes over the phone or by email, then they are likely a scam company.
No legitimate moving company will ask you to put down a deposit or give any kind of payment upfront. You should only pay the moving company anything once the move is actually done. If a company tries to make you put down a deposit or some other kind of upfront fees, then look elsewhere.
Most reputable moving companies own their own moving trucks while scam companies typically rent trucks from third-parties. To be clear, just because a company might rent trucks does not necessarily mean they are a scam company, but it is something to look out for. If the company you are looking at rents trucks, make sure they have the proper insurance and other rental documents on hand.
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